Healogics has five distinct audiences — patients, hospitals, physicians, payers and suppliers — who all play a vital role in their business. We needed to design and develop a website that would serve each of these audiences in order to position Healogics as the wound care expert, grow the number of care centers across the U.S., and attract top-tier providers.
Patient-First, Mobile-First Mentality
While Healogics has many audiences to serve, it was always clear that patients are the most important. By prioritizing patients with the design, we ensure that they can access the information they need quickly and easily, and the other audiences recognize and appreciate the focus on patients.
We knew that patients and physicians are often using the website on their mobile devices, so we used a mobile-first mentality throughout the design and development process.
Location Finder Tool
One of the most important functions of the website is the location finder tool. Patients who are interested in specialized wound care can enter their zip code or city and state, and are then directed to a page with a map and list of the centers in their area. The address and phone number are prominent, and conversions are tracked when people click for directions or click the number to call on their mobile device.
We also optimized the landing page for each location, to make patients feel more comfortable and remove any objections to scheduling an appointment. The page clearly describes the services available, answers FAQs, and provides a video that shows what happens during a visit.View Website
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