Client Experience Survey

Client Experience Survey

Overall Experience & Communication

Process & Tools

Final Product

Thank you for trusting us with your website project and for taking a few minutes to share your experience. Your responses will be reviewed by our team and used to improve our processes and identify any follow-up support you may need. This survey should take about 5-7 minutes.

	Far too few	Somewhat too few	About right	Somewhat too many	Far too many
Emails
Meetings

Very negative

Somewhat negative

Somewhat positive

Very positive

Not applicable

LaunchPlan/Strategy - Clarifying goals, priorities, structure, and overall direction.

Design - Reviewing the visual direction, sharing feedback, and seeing the website take shape.

Content - Gathering, organizing, reviewing, and preparing content for the new website.

Training & QA - Learning how to manage the website, reviewing the completed site, and identifying any needed changes.

Launch - Gathering and providing technical information and preparing for go-live.