Client Handbook

What to Expect: Our Website Project Process

Now that your project is underway, this guide walks you through exactly how our process works and what you can expect at each stage. Our goal is to make the experience clear, collaborative, and predictable. You’ll always know what we’re working on, what decisions are coming up, and what we need from you to keep things moving smoothly.

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Step 1

Strategy

Define the direction for the project and establish the plan that guides all design and development work.

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Step 2

Design

Turn the strategic plan into full page designs that show how your site will look and function.

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Step 3a

Content

Prepare and finalize content so it’s ready to be migrated into the new site.

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Step 3b

Development

Build your working website with the necessary features and functionality.

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Step 4

Page Building & Content Migration

Bring everything together by building pages and migrating copy.

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Step 5

Training & QA

Prepare your team and verify your site is ready for action.

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Step 6

Launch

Publish your live site.

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Step 7

Hosting, Security & Support

Rely on our ongoing monitoring, maintenance, and support after your site is live.

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We’re Here to Help!

This guide is here as a reference, but real projects are dynamic. If you need clarification, have a concern, or want to talk through anything, get in touch!